{"id":4150,"date":"2020-01-22T10:42:05","date_gmt":"2020-01-22T09:42:05","guid":{"rendered":"https:\/\/www.credativ.de\/portfolio\/support\/24x7-support\/"},"modified":"2020-02-25T12:44:12","modified_gmt":"2020-02-25T11:44:12","slug":"24x7-support","status":"publish","type":"page","link":"https:\/\/www.credativ.de\/en\/portfolio\/support\/24x7-support\/","title":{"rendered":"24×7 support"},"content":{"rendered":"

Comprehensive support in case of technical faults<\/h2>\n

When a technical fault occurs, the cause needs to be quickly and precisely determined, and needs to be eliminated or at least an initial workaround needs to be found. This often requires an overview of the entire technical infrastructure.<\/p>\n

That\u2019s why we deal with your entire Open Source stack.<\/p>\n

When and where can we be reached?<\/h2>\n

Several dedicated support teams from our Open Source Support Center are available around the clock, even outside regular office hours. You can reach our in-house Open Source specialists, exclusively employed on a full-time basis, at any time, even at night, on weekends, and on all public holidays.<\/p>\n

Our 24×7 support has a multi-tier structure that enables us to cover different technical areas in the required depth and with guaranteed service level agreements.<\/p>\n

You can find other benefits of our support here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Comprehensive support in case of technical faults When a technical fault occurs, the cause needs to be quickly and precisely determined, and needs to be eliminated or at least an initial workaround needs to be found. This often requires an overview of the entire technical infrastructure. That\u2019s why we deal with your entire Open Source […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4133,"menu_order":55,"comment_status":"closed","ping_status":"closed","template":"tpl-portfolio.php","meta":{"_acf_changed":false,"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","footnotes":""},"class_list":["post-4150","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n24x7 support | We support you around the clock - credativ\u00ae<\/title>\n<meta name=\"description\" content=\"Dedicated support teams from our Open Source Support Center are available around the clock, even outside regular office hours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.credativ.de\/en\/portfolio\/support\/24x7-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"24x7 support\" \/>\n<meta property=\"og:description\" content=\"Dedicated support teams from our Open Source Support Center are available around the clock, even outside regular office hours.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.credativ.de\/en\/portfolio\/support\/24x7-support\/\" \/>\n<meta property=\"og:site_name\" content=\"credativ\u00ae\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/credativDE\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-02-25T11:44:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.credativ.de\/wp-content\/uploads\/2019\/08\/credativ_favicon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@credativde\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.credativ.de\\\/en\\\/portfolio\\\/support\\\/24x7-support\\\/\",\"url\":\"https:\\\/\\\/www.credativ.de\\\/en\\\/portfolio\\\/support\\\/24x7-support\\\/\",\"name\":\"24x7 support | We support you around the clock - 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