The PostgreSQL® Competence Center of the credativ Group announces the creation of a new comprehensive service and support package that includes all services necessary for the operation of PostgreSQL® in enterprise environments. This new offering will be available starting August 1st, 2020.
“Motivated by the requirements of many of our customers, we put together a new and comprehensive PostgreSQL® service package that meets all the requirements for the operation of PostgreSQL® in enterprise environments.”, says Dr. Michael Meskes, managing director of the credativ Group.
“In particular, this package focuses on true open source support, placing great emphasis on the absence of any proprietary elements in our offer. Despite this, our service package still grants all of the necessary protection for operation in business-critical areas. Additionally, with this new offering, the number of databases operated within the company’s environment does not matter. As a result, credativ offers 100% cost control while allowing the entire database environment to be scaled as required.”
Database operation in enterprise environments places very high demands on the required service and support. Undoubtedly an extremely powerful, highly scalable, and rock-solid relational database is the basis for secure and high-performance operation.
However, a complete enterprise operating environment consists of much more than just the pure database; one needs holistic lifecycle management. Major and Minor version upgrades, migrations, security, services, patch management, and Long-Term Support (LTS) are just a few essential factors. Additionally, staying up to date also requires continuous regular training and practice.
Beyond the database itself, one also needs a stable and highly scalable operating environment providing all necessary Open Source tools for PostgreSQL and meeting all requirements regarding high availability, security, performance, database monitoring, backups, and central orchestration of the entire database infrastructure. These tools include the open-source versions of numerous PostgreSQL related project packages, such as pgAdmin, pgBadger, pgBackrest, Patroni, but also the respective operating system environment and popular projects like Prometheus and Grafana, or even cloud infrastructures based on Kubernetes.
Just as indispensable as the accurate functioning of the database is smooth interaction with any components connected with the database. Therefore it is important to include and consider these components as well. Only when all aspects, such as operating system, load balancer, web server, application server, or PostgreSQL cluster solutions, work together, will the database achieve optimal performance.
This new support package is backed up by continuous 24×7 enterprise support, with guaranteed Service Level Agreements and all necessary services for the entire database environment, including a comprehensive set of open-source tools commonly used in today’s enterprise PostgreSQL environments. All of these requirements are covered by the PostgreSQL Enterprise package from credativ and are included within the scope of services. The new enterprise service proposal is offered at an annual flat rate, additionally simplifying costs and procurement.
The credativ Group is an independent consulting and services company with primary locations in Germany, the United States, and India.
Since 1999, credativ has focused entirely on the planning and implementation of professional business solutions using Open Source software. Since May 2006, credativ operates the Open Source Support Center (OSSC), offering professional 24×7 enterprise support for numerous Open Source projects.
In addition, our PostgreSQL Competence Center of credativ provides a dedicated database team a comprehensive service for the PostgreSQL object-relational database eco-system.
This article was originally written by Philip Haas.
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